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Making a complaint

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Resolving issues respectfully at school

Information for parents and families

A key priority of state school staff, parents and families is to foster a safe and healthy learning environment for all Queensland students. As a parent of a school-aged child, there may be times when issues arise that affect your child, for example a playground incident with another child or issues within the classroom. How those issues are handled can make a significant difference to the learning and development of our students, and the positive environments we aim to create and nurture. The Resolving issues fact sheet (PDF, 283KB) can assist parents, families and school staff to manage issues respectfully and reach an outcome that is in the best interest of the student.

Respect our staff

Violent or abusive behaviour will not be tolerated in our schools. It's not just a courtesy. It's the law.

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Last reviewed 12 February 2020
Last updated 12 February 2020